Curious about Gift Cards? You’re not alone!
How to use my gift card?
Pop your 16‑digit code into the “Gift card or discount code” box at checkout.
Covers the whole order? Hit Complete order and enjoy!
Not enough? No sweat — pay the rest however you like.
Gift cards only work at www.kosmobox.co.uk.
Does the card expire?
Yes, it’s valid for one year — that’s 365 days of gift-hunting fun! Check your email for the exact date.
I lost my email with Gift Card — is everything gone?
Don’t panic! Give us your old email here, and we’ll beam a new one straight to your inbox.
Will I get a physical card?
No paper, no waste! Your e-card is ready to rock.
Can I use the card in offline store?
Not directly — the code is online only, but our store magic is real — we’ll pick, order and hand it to you.
Can I get cash for my gift card?
Sorry, no magic here — gift cards can’t be swapped for cash. But don’t worry, we’re sure you’ll find something perfect in the store!
